When you visit Wicked Catch through its websites, pages on social media websites or through one of our mobile applications, we collect certain information to enhance your online experience. To make it easier for you to understand what Wicked Catch collects and uses through its various online channels, we have combined several privacy policies to provide this summary.
What Information Do We Collect Online?
Collection of General Information:
Wicked Catch gathers aggregate general browsing and usage information on all of its Online Channels. This may include navigational information about where visitors go on our Online Channels and information about the technical efficiencies of our online services (i.e. time to connect to our Websites or Mobile Applications, time to download pages, etc.). This information allows us to see which areas of each Online Channel are most visited and helps us better understand our customers’ experiences with the Wicked Catch Online Channels. This helps us improve the quality of your online experiences by recognizing and delivering more of the preferred features, areas and services. In the process of gathering navigational information, we may also collect information such as domain type, browser version, service provider, type of smartphone, and IP address, which will provide information regarding a visitor’s use of our Websites or Mobile Applications (such as the time of a visitor’s last visit to a page on our site).
Collection of Personal Information:
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Wicked Catch may ask you to provide personal information through its Online Channels. For example, when you establish or update an account on an Wicked Catch Website (including establishing an account for our loyalty program), sign up for (thus, consent to receive) our emails, register through an Wicked Catch Mobile Application, provide information directly to Wicked Catch through a Social Media Page, enter a sweepstakes or contest, voluntarily participate in a survey, quiz or poll, shop online, make a purchase (including purchasing and sending a gift card), check the status of an order or review order history.
Wicked Catch may allow you to use your Facebook account information to provide us information requested when you participate in features on our Online Channels. If you chose to provide us information through your Facebook account, Wicked Catch could collect some, and possibly all, of the data indicated on the Request for Permission screen which could include: your name, profile picture, gender, networks, user ID, list of friends, birthday, likes, education history, work history, current city, hometown, interests, relationship status, and any other information you have shared with everyone. Please keep in mind that Facebook may change the types of information that may be accessed when you use this process to provide us information, so you should carefully review the Request for Permission from Facebook prior to using this method of providing information to any of our Online Channels. It is also possible that Wicked Catch will be able to continue to collect this information from your Facebook account should the information be revised by you later.
What Happens On Pages That Wicked Catch Has On Social Media Sites?
Personal information may be collected through Wicked Catch Social Media Pages directly by Wicked Catch and the social media site hosting the page.
The social media sites where Wicked Catch has it Social Media Pages may provide aggregate information and analysis to Wicked Catch about visitors’ use of our Social Media Pages, but this does not occur on the Wicked Catch Shop portion of our Social Media Page on Facebook. This allows us to better understand and analyze our user growth, general demographic information about the users of our social media pages and interaction with content on our Social Media Pages. Overall, this information may be used to help us understand the types of visitors and users of our social media pages and use of the content.
How Do We Use The Information That We Collect?
Wicked Catch uses the personal information we collect from you through our Online Channels for the following purposes:
- To deliver products that you have ordered, fulfill requests that you have created, and process your return or exchange;
- Providing you with invoices and/or order confirmations and notifications;
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services;
- To understand your needs and preferences, possibly through surveys, product evaluations or cookies;
- To maintain information about your loyalty club membership, including such things as points earned;
- To develop, market and sell products and services to you and to tailor your experience on our Online Channels to your interests and to send you information about special offers, media events, new products and much more;
- To contact you or the product recipient(s) in the event of order or delivery difficulties;
- To manage and develop our business and operations, administer accounts, collect and process payments;
- To respond to your inquiries;
- To deliver information through the various contact methods (for example, email, text, postal, tweets, comments) you have provided;
- To inform you about our products or Online Channels, including adding you to our email list or to our customer phone and mail marketing list when you register for an account or make a purchase;
- If you text us to sign up for text messages from us or provide your mobile phone number for this purpose, we will use your mobile number to send marketing text messages to you;
- If you e-mail a wish list to a friend, we will not collect, retain or review the names or e-mail addresses of the recipient of your wish list;
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
What Information Do We Share With Third Parties?
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Wicked Catch does not makes names and postal addresses in its direct mailing list available to other companies.
When you send an E-mail a Friend from a Wicked Catch Online Channel, we will send your selected recipient your e-mail address, message, and your selected outfit or item(s). We may include an opportunity for the recipient to sign up to receive promotional materials from Wicked Catch.
We may occasionally participate in sweepstakes or contests with other companies where we will share information collected for the sweepstakes or contest. In other instances we may join with another company and provide a link to a website hosted by the other company. In those instances where you will register for the sweepstakes or contest by going to the linked website, you will be providing personal information, such as name, postal address, e-mail address, telephone number and gender directly to the company that is hosting the sweepstakes or contest website. However, some, if not all, of the personal information that you provide on the sweepstakes or contest website may be provided to us by the company hosting the sweepstakes.
You should be aware that we may disclose specific information about you if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights or based on our good faith belief that it is necessary to conform or comply with the law or to enforce or apply our Site Use Terms and Conditions or it is necessary to protect the users of our Online Channels, Wicked Catch or the public.
In the event Wicked Catch sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of Wicked Catch are acquired, consumer information may be transferred as part of the acquisition. In both cases, this could include information obtained through an Wicked Catch Online Channel.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
1. What are cookies?
Wicked Catch Online Channels may use a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies are typically stored on your computer’s hard drive and are used by Wicked Catch to help track clicks and pass information as you go through the pages within the specific Online Channel visited. Cookies also help us keep track of how many items you put into your shopping bag and to remember you when you return to Wicked Catch. We may also use a cookie and/or a technology known as clear gifs or web bugs which are typically stored in e-mails to help us confirm your receipt of, and response to, our e-mails and provide you a more personalized experience. Cookies can allow us to associate navigational information from browsing visits with personal information you provide at our site. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
2. Do we share information from cookies with third parties?
Advertising: We select third-party advertising companies and allow them to collect non-personally identifiable information by placing cookies when you choose to visit them and when you visit an Wicked Catch Website. These selected companies may use information (not including your name, address, credit card information, email address, or telephone number) about your choice to visit and your visits to our Websites and other websites to provide advertisements about our products and services on this and other websites. These selected companies also provide this information to us which we use to gauge the effectiveness of the advertisements they place about our products and services and for marketing purposes.
Wicked Catch does not use third-party behavioral advertising cookies on its Social Media Pages or Mobile Applications. However, the social media sites hosting the Social Media Pages may use third-party behavioral advertising cookies.
Analysis: We have also selected companies that will assist us in better understanding your use of our Websites, Mobile Applications and the Wicked Catch Shop on Facebook and Wanelo. These companies will place cookies on your computer upon a visit to one of our Websites or the Wicked Catch Shop on Facebook and Wanelo or your use of a Mobile Application to collect information on our behalf and may also make use of web bugs. These companies may use both third-party and first-party cookies. Blocking cookies served from third-party domains will not block the first-party cookies. The information these companies collect educates us on such things as search engine referral, how you navigate around the Website, Mobile Application or the Wicked Catch Shop on Facebook and Wanelo you have elected to visit or download, traffic driven by banner ads, responses to email, unique visitor identification, and product browsing and purchasing information, and allows us to better serve your interests and provide you with more personalized product offerings. Wicked Catch does not allow these companies to collect credit card, username or password information. The information collected on our behalf is analyzed and returned to Wicked Catch. We may allow these companies to use collected data on an aggregate basis. The analysis of this information is required to be maintained by these service providers in confidence.
What Choices Do You Have Over How Your Information Is Used?
Wicked Catch Mobile Application Collection of Location Information: You may elect not to allow location information to be collected when it is requested through the Mobile Application or you can choose to not allow by turning off location services on your mobile device. If you choose “Don’t Allow” on a Mobile Application, you can then select any of the top metro areas noted and the Mobile Application will then only provide information relevant to that specific metro area and not collect your specific location.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Wicked Catch Email (email@example.com): If you no longer want to receive email from Wicked Catch, you can follow the removal instructions located at the bottom of the next e-mail you receive from Wicked Catch. Please be aware, even if you elect not to receive e-mail, or subsequently ask to be removed from receiving email from Wicked Catch, you may still receive e-mails sent by a friend using e-mail a Friend and e-mail confirmations for online purchases, whether made at a Wicked Catch Website, through our Wicked Catch Shop located on the Wicked Catch page on Facebook, or through an Wicked Catch Mobile Application.
Direct Mailing: If you no longer wish to receive our direct mailings or have your name and address shared with other companies (other than third parties who provide services to Wicked Catch) please email us at: firstname.lastname@example.org.
Third-party Analytic Cookies: As a visitor to www.wickedcatchgear.com, you have the option to deactivate the ability of our third-party service providers to analyze your browsing and purchasing behavior on www.wickedcatchgear.com. You may also choose to continue to benefit from the improved shopping experience which this analysis allows us to provide to you. Since this opt-out relies on cookies, if you delete your cookies, you will need to opt-out again. To learn more about the various levels of privacy and confidentiality you can select with respect to these companies and to exercise your choice.
Text Message Marketing: If you no longer want to receive text messages from Wicked Catch, you can follow the opt-out instructions included in every text message.
Social Media Privacy Settings: The social media sites on which our Social Media Pages are located may allow you to control which people and applications are permitted to see information in your profile and the interactions you have with our Social Media Pages. Please refer to the privacy section of each social media site for information on how to control your privacy.
Social Media Updates: If you no longer want to receive updates from us on a social media site where we have a Social Media Page, follow the instructions on the social media page to stop such updates.
What Should Visitors From Outside The U.S. know?
How Can You Update Your Personal Information?
If you need to update personal information associated with an account created with Wicked Catch through an Online Channel (such as your name, mailing address, phone number or e-mail address), just sign into your account by using your password and revise the information in the account. You can also update your personal information associated with an Wicked Catch Mobile Application through the registration page. If you have other questions regarding your personal information, you may contact us as specified below under “Where should you direct your questions?”
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Privacy of Children
To ensure compliance with the Children’s Online Privacy Protection Act of 1998, Wicked Catch does not knowingly collect or maintain information provided by children under the age of 13 on our Online Channels.
With respect to Wicked Catch Mobile Applications, the Terms of Service for Wicked Catch Mobile Applications provide that these mobile applications are intended for individuals who are 18 or older and you affirm this upon registration.
Links To Other Websites and Services
Our Websites take the following types of security measures: use of technologies and policies such as limited access data-centers, firewall technology, and secure socket layer certificate authentication.
We designed our Websites to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology. SSL is encryption technology that provides security while information is being transmitted over the Internet. When placing an order through the Wicked Catch Shop that is located on the Wicked Catch page on Facebook and Wanelo, we use SSL technology to provide security while information is being transmitted over the internet.
While we implement the above security measures, you should be aware that 100% security is not always possible on the Internet.
If you have any questions about this opt-out procedure, please email us: email@example.com.
Where Should You Direct Your Questions?
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at firstname.lastname@example.org or by mail using the details provided below:
Wicked Catch, LLC.
Re: Privacy Compliance Officer
3300 S Dixie Hwy
West Palm Beach, FL US 33405